"Trust did not create the welfare state, but the welfare state could not exist without trust," says the researcher. Trust is the glue in the Nordic model. Without trust, joint decision-making and collective negotiations, the core of how the labour market is organised and the basis for the growth of the welfare state, hardly have been visible at all. But new models for management and control challenge the Nordic model, according to research forms he Work Research Institute.
Copenhagen has gone in the opposite direction and introduced the trust reform. That could mean the boss shares leadership tasks with employees without giving away responsibility for development. One example is the City of Copenhagen's libraries, where the trust reform has brought innovation, greater well-being and more trust in customers who are allowed to use the library whenever they please.
From left Leif Norlyk, Kit Løvendahl Nielsen, Sille Lockenwitz, Elisabeth Munck, Louise Jagd Rosendal and Iben Ravn at the Valby library in Copenhagen.